Refund policy
Our policy is valid for 30 calendar days from the date of the delivery. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund.
Refund requirements
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be unused
- Product must not be damaged
To ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Shipping items
Returns can be mailed to:
JUTLA WODI GROUP LLC
8375 E 96th Street #110 Indianapolis, IN 46256
You will be responsible for paying for the shipping costs concerning the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form, send an email to support@jutlagifting.com or write a letter to
JUTLA WODI GROUP LLC
8375 E 96th Street #110 Indianapolis, IN 46256
Contact us on: 18773059203
Working Hours: 9:00 Am to 6:00 pm (CST)
This document was last updated on June 8, 2022